As instructors, we recommend READY-ASSESS because it gives us a complete sense of our students strengths and weaknesses. A narrower road would be easier to judge, than a wider one, wouldn't you agree? Even though I am 25 years old finally got my driver's license for the first time. I am rejecting this response because: These are platitudes. "We're adults and know what halfway across a road is". "We're judged by the state on our pas/fail rate". there is exactly no data to support those point. She's a realtor now, but she met him many years ago when she was an elementary schoolteacher who taught his twin daughters. All Florida Safety Institute conducts driving lessons in 23 student cars including 2016-2017 Ford Fusions and Focuses, Hyundai Sonatas and . Based on her driving that day, we of course would agree, she must deserve the license, but based on her performance on the days with us, at that time, with that examiner and on our state approved course, she did not. A subscription to PACER is required. Marcia Pledger: Malone AirCharter in Jacksonville is flying high as niche private travel business, Marcia Pledger: Azar & Co. still going strong after making sausage in Jacksonville for more than 70 years. Before you say it is too wide, it is also about 13 feet narrower than the maximum. Jamie even let me drive myself to school. Also, after rereading your booking policies sent to me, I cannot find where it states that, "After it [the 14 days] is the customer's responsibility to either self-schedule through their student portal, or email our registration team their availability.". BBB files show a pattern of failure to eliminate the basic cause of consumer complaints. This started NINE weeks ago. What do they evaluate your business on? With innovative, proven teaching methods making full use of animation, video, and optional audio, this is Florida drivers ed built for you from the ground up. Don't be shy! She received her first lesson on March 23rd. Since these packages are the most comprehensive. That road is nearly 7 feet wider than their minimum, by the way. They don't have enough driving instructors or staff to maintain their office in Ocala Florida. Back in early March 2022 I purchased 6 driving lessons and the road test from All Florida Safety Institute in the amount of $638.50 for my daughter. As an certified and licensed Commercial Driving School for the Florida Department of Highway Safety and Motor Vehicles (DMV) we are approved to provide private and group driver training in all Florida Counties. So thankful I passed! After the second lesson **** recommended another 2-4 hrs of lessons & then the road test. 10033 Sawgrass Dr W, Ponte Vedra Beach, FL 32082 Because **** ******* had enrolled many months ago, we will expedite his scheduling process as soon as his availability is given to us. I started calling on 8/31/22 & called everyday leaving callback #'s & messages trying to reschedule. We signed up for lessons in July. Online Courses or traditional classroom at any of our locations. Student Portal Login License Testing To Drive Like A Pro And Get Your License License Testing/Driving Lessons Plans for Teens and Adults Learn More Now! company would do our best to get her scheduled asap. First Name * Last Name * Middle Name Gender * Last 5 Social X-XXXX * Date of Birth * (ex. Cannot get through, or get a mgr to help me, can't get rescheduled, nor an explanation or apology. Every voicemail is returned. You'll have to wait, 911 call made from Apple Watch of Washington woman buried alive released, Tyson Foods CFO arrested after drunkenly entering random woman's home and sleeping in her bed, police say, Jackson, in dissent, issues first Supreme Court opinion, Rapper Hurricane G dies at 52 after battle with lung cancer, NC early voting ended Saturday. I purchased almost $700 worth of driving lessons from this school back in April hoping to have lessons completed by the end of May. At our lowest point, we had $10 in our banking accountWe were thinking, wow, we can't even buy a pizza with that.. This cannot be ethical. For this reason, we are holding to the policy they agreed to. Orlando, FL. FLORIDA'S LARGEST DMV AUTHORIZED DRIVING SCHOOL The student failed their exam, and sometimes good drivers do. Allen said that anybody can learn to pilot a car, but it takes education and experience to be able to drive a car safely. In March 2020, the company was 5 years old. On June 9, 2022, ******* **** (St. Think race car drivers, people in law enforcement, and personal bodyguards. I asked the instructor if there was a painted middle line. The students mother, ***** ****, registered on July 28, 2021, for 6-hour lesson plan and Road Skill Exam. Please enter student or parents email address that is associated with student account. We are now in October and she is still waiting to take her last lesson and road test because she was scheduled to do it the day hurricane Ian hit Florida. Some of their courses do not even leave the parking lot, much to their chagrin. I called again the next day and held for another 25 minutes before I was told someone would call back. Spoke with an additional 'manager(?)' I reached out several more times via email and finally got a response that I would be called the next day. Florida State authorized ON-SITE Drivers License Testing Convenient driver training and license testing together in one place! Signed up online for lessons on May 24th, 2022. [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. Theyofferedgrant money for his Jacksonville-based driving school when he seriously questioned how he could move forward with his dream and goal to operatethe largest driving school in the state. The examiner may have thought she was an excellent driver, but we do not grade the tests based on our opinions, only the true and correct facts of the test performed. 3:22-bk-01926 in the U.S. Bankruptcy Court Florida Middle District (the "Bankruptcy Court") Jacksonville division office.The Debtor is being represented by The Law Firm Mickler & Mickler . I will be making my daughter an appointment at the DMV for her to get her license and I would like my money back from Florida safety Institute. From age 19 to 49, Allen worked in the auto and power sports industries. The. While registering the student was informed if there We are moving out of the state and it is impossible for us to get the lessons in at this point. This money can be donated or used at the customers discretion and never expires, or loses value. They will randomly appear during the test, and Must be answered correctly or your test will be aborted. This docket was last retrieved on July 13, 2021. These filings and docket sheets should not be considered findings of fact or liability, nor do they necessarily reflect the view of Justia. Rent was due and so many people needed to be paid. Jamie even let me drive myself to school. We have some new staff in hisarea and feel we can deliver lessons in a timelyfashion. There is no final exam. I have spent the last seven days trying to get a hold of somebody to have her rescheduled and it is impossible to get someone on the phone or via email. Do what I didn't do: Read the BBB reviews: https://www.bbb.org/us/fl/ormond-beach/profile/traffic-school/all-florida-safety-institute-llc-0733-90701092. Do not under any circumstances use this company before calling to check their lesson availability. I purchased a package for my 16 year old daughter ****** ******* to get driving lessons and to take the driving road test. I left a voicemail and have not heard back. I was able to get in-car driving lessons for a reasonable price. All Florida Safety Institute is an automotive and vehicles & education retailer with online presence and sell driving schools & technical and trade education related products. The company received COVID-related grants from multiple counties in Floridathat ranged from $3,000 to $50,000. Add to Cart. **** ******* signed up for lessons with us online on March 4th. I did not enroll in driving lessons on March 4th; I enrolled on February 27th, and the payment was processed, according to my bank statements on February 28th. When he retired, he decided to dustoff a 20-year-old business plan to start a driving school. Security Question 10. I cannot and will not accept "explanations" -- this requires actual, hard data that as been third party verified.Based on the massive number of negative reviews on your business, I'm also guessing you won't actually address the real concerns and you'll again attempt to deflect and hide. After the 1st lesson, **** scheduled us for the following Sat. At its peak, the businesshas about190 employees. We started it from scratch with me and one car and a friend who came with me from the auto industry, and we were growing fast until the pandemic hit, said Mark Allen, founder. They will take your money and never follow through with the lessons or road test. WHO READY-ASSESS BENEFITS: Newley Licensed Drivers New Drivers with Special Medical Conditions Learner Drivers, with or Without an Instructional Permit Immigrant and Senior Drivers Schedule Your Driving Lessons with Us! The only location near us that had availability was in Bradenton. She confirmed there was not. Whether there are painted lines or not, this can be used to judge "halfway" within a few inches. $99.00 $239.95. Well guide you through the process. Even if the lessons look expensive at first. These days the driving school is a$10 million a year organization thatoffersprivate driving lessons andlicense testing. "That's several hundred of your daughters and sons and my kids. The GPS tracked tablet then determines the results. I want to schedule lessons myself as my availability frequently changes with my college courses.As it stands today, five months later, since I enrolled, the service I paid for has not been delivered. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. FINALLY after 1 week, someone calls me back & schedules us for the last driving lesson & road test for 9/16/22, @ 12:00pm. The business had gone from a two-person operationto having about 100 employees,including 67 driving instructors in areas that include Jacksonville, Tampa, Palm Bay, and Melbourne. We also provide upgraded options for paper quality and framing. Even though I am 25 years old finally got my driver's license for the first time. My daughter took the first road test exam on 8/24 in the Tampa/ Wesley Chapel location. It was at this time I was told they were booked out at least 8-9 weeks out. We received an email on March 30th at 8:19 pm letting us know that 3/28 and 3/30 lessons were cancelled. I would like a full refund back. Website. I took driving lessons here and it was great. We are so proud of all of the honor roll students and couldn't be more excited to be a part of Focus on Excellence Jacksonville!. Referred by your Tax Collector? is an impending deadline, it is expected that the sponsor/parent and/or student BBB Business Profiles are provided solely to assist you in exercising your own best judgment. All Florida Safety Institute (AFSI) opened in North East Florida in 2016 to give residents in the state a better understanding of driving rules, requirements and techniques that will make our roads. The state also has standards regarding the road width of the maneuvers section. As we are relocating over summer, I asked for a refund and was told that theres absolutely no refunds, but someone would call me back and send me a form to request one. On September 22, 2022 (the "Petition Date") All Florida Safety Institute, LLC filed a voluntary petition for relief under Chapter 11 of the United States Bankruptcy Code.The Debtor's case was assigned case no. On February 27, 2022, I paid $925.26 for the 12-hour lesson plan, which includes a road test. You are on hold for almost and hour as well. I gave my phone number in those emails and asked for a call back not just an email and still nothing. and she was rude and literally yelled at me and spoke over me. He said they worked it out to get her lessons starting 7/1 - too far away. This school is a scam. There was no availability. Neither of the "reasons" given for my daughter's failures we documented or warranted. Consumers are also indicating problems with contacting the company regarding incomplete lessons. We were not able to detect your location. RSE prep, transportation, and RSE All Florida Safety Institute, LLC has not responded to BBB's correspondence. I called to try and schedule a time and the recording said they were scheduling 2 months out, I believe it was, but if you needed something urgently to email them. Our courses are designed to get you on the road safely and quickly. Each of our student driver vehicles in Orange Park is outfitted with driving instructor brake controls and mirrors in addition to being registered with the FLHSMV as instructional vehicles. I'd like to think you know where "halfway" is, as does *******. And frankly, I may just make it my mission to ensure it's done properly. Please help! Allen's answer was simple: He believes he could provide something different with a focus on preplanning and predictive driving. Idont worry about himwhen he wants to visit a friend a couple of hours away inSavannah or even fourhours away inTampa. Some Court ordered cases will require you to take this course in person. What if the glass is wider at the top than the bottom? This is the first step in obtaining a license in the state of Florida. called into our call center on April 28, 2022, speaking with ****** ******* I received no explanation other than, "I was supposed to start months ago." The student enrolled on April FREE Download and/or email PDF $4.49 FREE Advanced Delivery Options Receive a full color certificate delivered to you via the option you select. Most clients are teens, but about 25. Are you still able to move the "halfway" line up to roughly the appropriate level, or do you need a tape measure and some quick geometry? They still owe us 2 hours and a road test. 11/28/2005) You can browse through all 1 job All Florida Safety Institute has to offer. All Florida Safety Institute, LLC: Defendant: Mike Albert Leasing, Inc and Mike Albert Leasing, Inc. doing business as Mike Albert Fleet Solutions: Case Number: 3:2021cv00650: Filed: June 28, 2021: Court: US District Court for the Middle District of Florida: Presiding Judge: Marcia Morales Howard: Referring Judge: Monte C Richardson: Nature of . If no reason is received your complaint will be closed Administratively Resolved]. may be available from PACER. The course contains short unit quizzes instead. As a result, I reject this business response until the conclusion of my bank's investigation. See All Hours. I signed my daughter up for a "road test" with this business because we could not find an appointment at the DMV in the immediate future. Decided to cancel all lessons, since we needed to get our driver licensed in early summer. (enrollment specialist) and requested a refund due to the wait times and they He found it unreasonable to assume that anyone would not pass her, based on her driving test that day. I called in to find out where she was on the day of the second lesson to be placed on hold for 45 minutes and then told they would call me back. was no answer and ******* left a voicemail on that date, June 9th. Mike Greiner, assistant executive director at the driving school, helped start the company in 2015, when it was just him and Allen. I even tried calling 4 different locations in FL. See more of All Florida Safety Institute on Facebook. Tome, if I can help several hundredteens, I feel likeI'm doing God's work. I began calling from 12:15 until 1:15 and never reached anyone. I asked how she knew my daughter had been more than half way over. I was able to get in-car driving lessons for a reasonable price. How long do you wait to receive what you pd for? The mother Lisa Caffey, a friend and customer,said she's stayed in touch with Allenthroughout the years when he owned other businesses. The instructor showed up for the initial 2 hour lesson, but never showed back up again. My husband went to the driving school several times to speak to someone and the office was always closed and no one was there. Our professionally designed TLSAE course gives you everything youll need to get your permit or license. There is no final exam. After waiting for two months they finally set a date for the lessons to begin and after they rescheduled several times somebody actually showed up. The school's techniques instilled confidence in her son'sability to drive. Mark Allen gets emotional when he talks about the help hereceivedfrom the business community and local governments throughout Florida. My daughter took her test there. Yes, I want to make a good living too of course, but that's not my primary goal.". USPS mail 3-10 Business Days $6.49 USPS Priority Flat Rate 3-5 Days $10.89 UPS ground Florida Residence Only 1-3 Days $15.89 This time, however, the DMV instructor not only gave my daughter her "pass" on the exam, he noted that she scored a PERFECT score. scheduling marked urgent as requested. On 7/25/22 I registered my son for driving lessons & paid for 4 hrs of instruction. We just want a refund and nobody will contact us back. I called back in to get rescheduled and was finally given 2 lessons in June. While we do appreciate that the delay was not pleasant and isnt what we want our customers to experience, we were able to meet the deadline had the customer allowed us to do so. I managed to find a DMV appointment today. If not, then they aren't watching you in the manner in which you're suggesting.My guess is that you can't provide that data -- at least not actually audited data to that effect. I understand that the money is not refundable however they would have to honor their part of the bargain, and this was not met. The last lesson and test was supposed to take place the day hurricane Ian hit FL and they refuse to reschedule. A manager finally reached out to me and although they would not refund, he has fully scheduled my daughter's driving lessons and worked it out to get her driving lessons and test before she starts school in August which was my main concern. Signed up online for lessons on May 24th, 2022. I was not forced to drive out of my area. She was then scheduled for 2 more lessons on March 28th and March 30th. Though a driver may be able to operate the vehicle well, that does not mean that they did not do the test in a way that would pass them. P.S. Do what I didn't do: Read the BBB reviews: https://www.bbb.org/us/fl/ormond-beach/profile/traffic-school/all-florida-safety-institute-llc-0733-90701092. Manual and automatic transmission lessons are available. Get started today! At All Florida Safety Institute, we adhere to the highest safety standards to ensure the health and wellness of our staff and students. Nothing can replace behind the wheel lessons, but this test offers something that isnt typically possible during lessons exposure to the most common serious crash scenarios and a completely standardized diagnostic experience that compares a student to tens of thousands of others who took the exact same test. Now, I'm being told that I'm not eligible for a refund due to their blanket 'No Refund Policy'. The student did agree when registering to, our booking policies, Each of our student driver vehicles in Orange Park is outfitted with driving instructor brake controls and mirrors in addition to being registered with the FLHSMV as instructional vehicles. I was told our account would be marked as urgent since we were moving and that someone would call soon to get us on the schedule. All Florida Safety Institute has an estimated web sales of $500K-$1M. And this is exactly my assertion that you've not address other to say that the "state watches us". so show that data. Upon registration the mother agreed to All Florida Safety Institute booking policies and procedures - these include a no refund policy and accommodating scheduling for both parties. Ever since I booked that lesson on April 23, there have been no other available openings to book my lessons. I am rejecting this response because: These are platitudes. "We're adults and know what halfway across a road is". "We're judged by the state on our pas/fail rate". there is exactly no data to support those point. ALL FLORIDA SAFETY INSTITUTE - 701 E John Sims Pkwy, Niceville, FL - Yelp All Florida Safety Institute 1 review Claimed Driving Schools Frequently Asked Questions about All Florida Safety Institute How is All Florida Safety Institute rated? They talk to customers like they are trash and hang up on you because you are frustrated with them. I was told I could request a form for a refund and that someone would contact me to send a form, but that has not happened. I have the few emails that were sent back and forth. For your safety and security you may be required to enter this information more than once. BBB Business Profiles generally cover a three-year reporting period. procedures, and no refund. I was able to take my time and really get the hang of driving. I would also suggest that getting the 16 to 18-hour packages would be the best investment of your money. Urgently hiring. She turned to his company when she wanted her son, Andrew, to learn how to drive at age 15. You've provided exactly none. They then scheduled her for the end of September. I emailed again with no response. Around 3:30 the same day, someone called me back & assured me she was sending an urgent message to a mgr. Also, my daughter went more like 200 feet, not 50. Our purchase was on April 20, 2022. BBB is here to help. 904-838-0055 Call Now! I have called and emailed numerous times and no one replies. I called back on Tues 6/14 because I had heard from no one. Cons. As we transition on Monday, March 23, 2020 to an " Interim Remote Work Period " via a teleworkmodality during this COVID-19 outbreak, we want to ensure that the intentions and expectations of performance and productivity are clearly communicated to all faculty and staff of Edward Waters College (EWC). Log In. Now the company is seeking investors to further expand. Marcia Pledger is the opinion and engagement editor for The Florida Times-Union. Our testing is heavily scrutinized by the state and DHSMV. Despite advertising that I would be contacted in 3 to 4 days to schedule - we were contacted over a week later. There will be no refund issued. International Association of Better Business Bureaus. I could not wait to schedule something for my daughter so in the mean time called another company to get her a lesson asap. I would suggest going for it if you are serious about getting your driving lessons. We contacted the Driving School and was told that the instructor was sick and they apologized. She took time to explain each exam thoroughly and is very professional. Approved by the Florida Department of Highway Safety and Motor Vehicles, this course meets all the requirements mandated by Statute 627.0652 and gives you all the tools you need to qualify for your deduction. I am done trying . The email I received after registration also said someone would contact new enrollees in 3-4 days to schedule. The customer did not leave a voice message for our team. All Florida Safety Institute conducts driving lessons in 23 student cars including 2016-2017 Ford Fusions and Focuses, Hyundai Sonatas and Honda Accords. My daughter again did not pass -- this time, a different, far less engaging instructor (named *******) told me that, while on the course, she asked my daughter to back up 50 feet and my daughter had gone more than half way over in the other lane while doing so. Now, I'm going through my credit card company to hopefully get a refund. Their email says to allow 3-4 days for the scheduling staff to reach out. online. Ms. Elba K. was very helpful and kind. Nobody ever answered. No, I do not believe that an adult is ALWAYS correct over a teenager, and I would hope you would not either. All Florida Safety Institute, LLC v. Mike Albert Leasing, Inc, Mike Albert Leasing, Inc and Mike Albert Leasing, Inc. doing business as Mike Albert Fleet Solutions, US District Court for the Middle District of Florida. After that it is the customers responsibility to either self schedule through their student portal, or email our registration team their availability. This information was sent over to ***** (Jacksonville They did not send all of my paperwork on and have been waiting sone February to get the rest of my paperworks. She also said someone would call to get us a form to request a refund just in case we couldnt get scheduled before we moved. I'm not concerned because they taught him both defensive and proactive tactics.". Security Question 7. Meeting all of the requirement for a Class E Learners Permit in Orange Park, Florida. "We not only teachcar control and defensive driving but incorporate our predictive driving program which mitigates or eliminates potential accidents," he said. Traffic Law and Substance Abuse Education. I emailed them on July 30, 2021 with my sons availability and requested he get one lesson before his drivers test. Our registration team is avaialble Monday - Staturday to answer all of your questions and provide quick and convienent scheduleing. Although this company claims it reaches out to registrants within 14 days regarding scheduling, I was never contacted. I wanted to know why he got into an industry that's been around for decades. We cover what exactly 50 feet looks like in our basic instructor training classes. I'm pretty sure this is a scam -- looking for more $60 test fees. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I tried calling a different number on the same day and asked if we could possibly try scheduling with a different location close by. Despite advertising that I would be contacted in 3 to 4 days to schedule - we were contacted over a week later. All Florida Safety Institute Web Access : Staff Login User Name: * User Password: When March 28th came the driving instructor never showed up. BBB Business Profiles may not be reproduced for sales or promotional purposes. I was willing to pay the $60 /test with this private organization if it meant she could get her license sooner. If you have any questions please contact us at 866-838-0055 Currently there are no packages available. So, **** scheduled us for another set of driving lessons and then I confirmed w/ the company & pd for the next lessons and road test ($207) so next lesson was on 8/30/22 at 3:30-5pm w/ ****. As a matter of policy, BBB does not endorse any product, service or business. They are holding $767 dollars on my credit card which is a lot money. Customer Reviews are not used in the calculation of BBB Rating. You signed your daughter up for a road test through a 3rd party authorized testing entity, whom are governed by a contract, (which itself prohibits refunds for testing) and its examiners are trained by the state themselves on how they want the tablet used to indicate what they observe.