I have reached out about a 15 times to the Customer Service and they keep stalling with excuses that the rewards team is on it. Revolut Customer Service Phone Number +44 203 322 8352, Email, Address @anon33247966 I am trying to get in touch with revolut through email, fb twitter and phone. If you still have your phone, in the app click More and then Support. Please don’t feed the trolls. First of all, call the automated phone line +442033228352 to get your card blocked. Just because it always works for you is no reason to attack others who get less than good service. Revolut | 276,591 followers on LinkedIn. | Read 60,301-60,320 Reviews out of 73,244 Customer queries increased by 300% in 2017. Revolut customer service ⓘ Advertiser disclosure What is Revolut? Some mod please close this thread, thanks! But my Revolut account means I don’t need to panic or worry about calling customer service. Revolut’s clumsy automated bank compliance results in frozen accounts and lack of customer service. This estimate is based upon 1 Revolut Customer Service salary report(s) provided by employees or estimated based upon statistical methods. Revolut was first mentioned on PissedConsumer on Jan 22, 2018 and since then this brand received 232 reviews.. Revolut ranks 36 of 215 in Cash Services category. Recent recommendations regarding this business are as follows: "Was great before, questionable … The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Love your job. But it's not just our human agents working hard as Rita, our AI support bot, successfully resolved around 25% of customer queries, leaving our human agents to work on the more serious cases! About €2K - €2K/mo Avg. We are here to help you. They … Do you agree with Revolut’s star rating? Revolut also doesn’t take a 20p fee like Stripe does. Bonjour j ai perdu l acces a mon mail je n arrive plus a me connecté sur l application on me demande une confirmation via mail j ai changé de telephone ! Oh and i can no longer chat to customer service team, in other words, i cannot contact my business bank at all - terrible service ” It is the fastest growing digital bank with the widest array of features. 9 Revolut Customer service jobs in Poland, including salaries, reviews, and other job information posted anonymously by Revolut Customer service employees in Poland. Contact through Twitter or Facebook I tried. The feature is part of … It is all online and if they choose not to respond to you then there is literally nothing that you can do. Priority customer support; Earn 0.50% APY on your savings; Instant access to 2 cryptocurrencies; Premium card with exclusive designs; Disposable virtual cards; LoungeKey Pass access; Free lounge passes for you and a friend if your flight is delayed by >1 hour; Revolut … Check out what 73,244 people have written so far, and share your own experience. Laurence Krieger. What happened? Insurance giant Chubb has teamed up with digital banking provider Revolut to offer a broader range of insurance to Revolut’s customers.. Chubb will offer Revolut customers insurance products like purchase protection, refund protection and ticket cancellation when a Revolut card is used.. Martin Gilbert, founder of Aberdeen Asset Management and chairman at Revolut Ltd., discusses what his vision is for the company, his business strategy and the future of the fintech industry. Revolut Trading Ltd is an appointed representative of Sapia Partners LLP (No 550103) which is authorised and regulated by the Financial Conduct Authority. Smarter processes, and more people. Founded. Can @anon33247966 contact today like now please me and my children’s life is in danger because u have blocked my account while in the middle of nowhere it now dark how can I not speak to a normal human, Can I speak to an agent real person asap you have blocked my account while I am in the middle of nowhere with no access to money I have my children it’s getting dark my and my children safty is now in danger for no other reason than R live agent please. Just because I wanted to change my address they literally blocked the whole thing. You can call Revolut at phone number, fill out a contact form on their website www.revolut.com, or write a letter to Revolut Limited, 4th Floor, 7 Westferry Circus, London, E14 4HD, United Kingdom. Salaries > Revolut > Customer Services & Support. I used Revolut just for travelling purposes, and no one is getting back to me to be able to get at least the money I have there (which is not a small quantity). Total Pay. As above, try contact via Facebook or Twitter. Then, please try one of the following: 1. Revolut was first mentioned on PissedConsumer on Jan 22, 2018 and since then this brand received 229 reviews.. Revolut ranks 35 of 214 in Cash Services category. If you still have access to the app, block your cards from the app. Do you agree with Revolut’s star rating? https://twitter.com/Revolutapp Especially with cards - when problems are money and time sensitive, i can’t afford to wait for someone to see my chat whoch usually takes more than a day! 3. Great to use when app is workning, Transfer money, Self employed, Online banking, Instant top up and good rates of exchange, Cons: So any advertised customer service phone line is fake. See all Customer Service salaries to learn how this stacks up in the market. Revolut Overview. Dreadful customer service and data security Revolut is a firm that expects everything to be handled via their app, and although it’s app is of an excellent standard (hence 2 stars, not 1), there should be a back up option for accessing their customer support. Contact @anon33247966. Email. Image source: Revolut. The push on new products comes as Revolut more than tripled its losses from 2018 in its annual report in August. | Read 60,481-60,500 Reviews out of 73,244 I will absolutely cut this comany down in all future interactions. Recent recommendations regarding this business are as follows: "Was great before, questionable … Powered by Discourse, best viewed with JavaScript enabled. Sending to anther revolut account”, “I need some informations about my old card and account”, “I have a return to receive and didnt received yet”, “Problema cu bani mi-au intrat pe contul vechi de Anglia iar acum *** sa schimbat nu mi ia transferat aici”. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. In-App Chat. What SWIFT number does a REVOLUT USD account have ? https://facebook.com/Revolutapp, This is a farce - I’m in a similar situation and for a FINANCIAL SERVICES company to not provide human support is ridiculous - I’ve wasted 6 hours on my honeymoon trying to access my money to no avail!!! First of all, call the automated phone line +442033228352to get your card blocked. We have submitted them on time. Rights Reserved, You Are About to Contact PissedConsumer.com, “I can't work the app and don't know how to get to the money they have sent me”, “I did not receive my card,who was announced in19th december”, “For cancelling a transfer sent to a hecker”, “I trying t0 send money .i am a beginner but i do not know how to go about it. | Read 60,781-60,800 Reviews out of 73,523 The American institution sending money, says this IBAN is not VALID ? I loaded £5,000 onto my card and naturally they wanted to verify the source of funds so my card was frozen. Employee contacts. my tel. Revolut Overview. The new policy also covers when a customer has a … Do you agree with Revolut’s star rating? Icon. | Read 59,781-59,800 Reviews out of 72,440 Block your Revolut Card in the app anytime, or call our automated phone-line +442033228352. You can contact the customer service representative of Revolut calling Revolut's helpline phone numbers. Why is it impossible to call revolut support? The algorithm is subject to change in future. So any advertised customer service phone line is fake. One of the things that came up time again from business customers was the need for support to respond faster. Revolut Overview. Mon—Fri: 24 hours. The partnership programme provides a wide range of coverage for Revolut's customers, including purchase protection, refund protection and ticket cancellation, where a Revolut account is used. Founders. Companies are selected automatically by the algorithm. Are you sure it starts with GB38 not GB18? Check out what 72,440 people have written so far, and share your own experience. In 2017 our agents answered more than 600,000 customer queries, an increase of 300% compared to 2016. There is no other way to contact revolut. Get Revolut | When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to … For all other cards, Revolut will take a 2.8% charge. The solution? No, I can not verify it. Type “live agent”. I used Nike, Gallerie Lafayette and Trainline rewards. Find Revolut Poland Customer service jobs on Glassdoor. This automated number can help you block your card and offers recorded information. Trading and investment services are provided by Revolut Trading Ltd (No. Nikolay Storonsky, Vlad Yatsenko. If you still have access to the app, block your cards from the app. I have the same problem since 03th of January. This is compared to Stripe, which takes a flat rate of 1.4% and 20p for each European card transaction, and a higher 2.9% on non-European cards. Check out what 73,244 people have written so far, and share your own experience. 2015. The US Institute also asks for a SWIFT number, only BIC-number(REVOGB21) is given for my USD account !? Hopefully I will get a direct email from them. Contact us. View Data as Table. They clearly don’t have enough people to answer these queries and they need to understand the impact of this. That is all. I cant log into app as my phone number changed and my phone has reset to factory settings. This number does not make outgoing calls. Appalling customer service team and really poor communication: it took 1 month to set up my account and just now they closed my account down without allowing me to download the transaction history. Created with Sketch. Name. 2. The app enables customers to instantly block (and unblock) cards themselves at the flip of a switch. 11 - 50. Revolut Overview. Chris Garner +44 7792 ***** Show profile. The problem with Revolut is that there is no in person customer service. Revolut was first mentioned on PissedConsumer on Jan 22, 2018 and since then this brand received 232 reviews.. Revolut ranks 36 of 215 in Cash Services category. Revolut is a platform to use and manage money around the world. Else, from another phone, download , try to login with your phone number and instead of typing your PIN, click Forgot? what do i do?? Social media. Would you have a phone number pls? How I can comunícate cause app doesn’t recognise my number, Hi please @anon33247966 help me my card is blocked and no reply from customer service. Revolut Business requested further documents more than a month ago. My account has been frozen since December and after a few sporadic messages it is stuck. 5 free credit every month. About €2K - €2K/mo Base Pay. A top choice for those who travel frequently. Customer support is not answering, Chat is useless. After 90 days there is still no cashback in my account. Customer Service salaries at Revolut can range from €1,643-€1,785. 832790). The digital challenger appears to have undercut Stripe’s pricing model by 0.1%. Revolut was first mentioned on PissedConsumer on Jan 22, 2018 and since then this brand received 232 reviews.. Revolut ranks 36 of 227 in Cash Services category. Please tell me HOW to get through to A PERSON to deal with this. Get hired. Cant contact customer support, Three day wait so far for an agent to chat to, Lack of customer support and almost impossible to contact anyone, Difficult to speak to anyone, Almost impossible to contact someone when theres a problem, Revolut is ranked 36 out of 262 in Cash Services category. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. In-app support chat Recent recommendations regarding this business are as follows: "Was great before, questionable … Why we offer this service Revolut can make it extremely difficult for you to find the Revolut phone number and do not provide you with the ability to record your call to Revolut customer services. Then, please try one of the following: 2. que dois je faire merci ??? Based on 1 Salaries Full Pay Details. and then Support. Find all the answers to your questions about Revolut Business and get help from our support team. I have USD account, IBAN-no: GB38 REVO 009 7032 XXXX XX. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. I tried help@revolut.com (It was mentioned in … With over 80,000 business customers using Revolut, it’s not always possible to respond straight away. now i cant access my account or do anything, and not contact revolut. Pissed Consumer © 2021 All As reported recently, Revolut has announced a new service: Confirmation of Payee – available to over 3 million UK customers. Customer Service. What can we help you with. I typed live agent in the chat and nothing happened. To chat with an human you need to type “live agent” into the chat window. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Recent recommendations regarding this business are as follows: "Was great before, questionable … Phone. To help keep you safe, Revolut provides customer support only through the app. Hi all, just wanted to chime in and say that using Revolut’s Rewards Feature is absolutle horrible and not worth it. I just asked if you are sure that you are using the right IBAN. xxxx possibly you can verfy yourself my USD account specifics. Get More. I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. Sign up to uncover company details. Revolut Customer Services & Support Salaries. Revolut Trading Ltd is a wholly owned subsidiary of Revolut Ltd. Do you agree with Revolut’s star rating? It started in 2015 as a travel card providing cheap exchange rates, and it is now slowly becoming a bank. Revolut is a digital bank. Money Transfer, Customer Care, Shipping Service, Pros: It took 6 days for Revolut even to acknowledge me. The policy also offers coverage where a customer has a confirmed diagnosis of COVID-19 and is therefore unable to use event tickets purchased using their Revolut account. You can receive a physical replacement card within two days all over the world. Do you have something to say about Revolut? Number of employees. They are still pending "in Review" and now we receive an email that our account has been blocked, as documents are not reviewed yet. Check out what 73,523 people have written so far, and share your own experience. Log into app as my phone has reset to factory settings mathematical algorithm that evaluates the information in your.. Cant access my account or do anything, and share your own experience, from another phone,,. Is the fastest growing digital bank with the widest array of features, download, try contact Facebook! Support team Revolut calling Revolut 's helpline phone numbers in the chat window all, just wanted to verify source! And investment services are provided by Revolut Trading Ltd ( no IBAN-no: GB38 009. This automated number can help you block your Revolut card in the anytime! Using Revolut ’ s pricing model by 0.1 % my Revolut account means i don ’ t take 2.8. Don ’ t take a 20p fee like Stripe does to understand the impact of this funds. 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