Laptop warranty JBHIFI. In many circumstances the manufacturer may therefore be able to provide a quicker assessment of, and remedy for, any issue with your product, even if the manufacturer’s warranty has expired. WIN tickets to a virtual KATE CEBERANO concert! last updated – posted 2012-Dec-7, 3:32 pm AEST posted 2012-Dec-7, 3:32 pm AEST User #289564 3160 posts. after However, if you have already placed your order and would like to add or change Warranty/Insurance coverage, you can request to cancel your existing order, and create a new one with the desired coverage included. $ A valid JB Hi-Fi invoice or receipt or other satisfactory proof of purchase must also be produced. Related Stores. highon2str on 19/02/2015 - 14:49 +3 votes. However, these policies are in addition to, and do not limit your rights with respect to, the Consumer Guarantees or any other rights and remedies that you have under a law in relation to the goods sold by JB Hi-Fi. In PERFECT condition with no scratches at all! The policies set out under the JB Hi-Fi Voluntary Warranty are intended to provide you with remedies that JB Hi-Fi believes in the majority of circumstances to be consistent with your statutory rights under the CGA in the event of breach of a Consumer Guarantee relating to faulty products. Unfortunately, you cannot add Warranty/Insurance to an order after it has been placed. You will receive instructions on how to return orders, and a Return Authority number that must accompany any returns. If you are not satisfied with a remedy under the JB Hi-Fi Minimum Voluntary Warranty Policy you can discuss your concerns with a JB Hi-Fi Store Manager who is authorised to provide an alternative remedy where appropriate. For example, the Law requires that goods must be free of defects and do what they are meant to do. Warranty or the CGA - Failing to escalate or properly address any dispute you have in relation to any minimum timeframes and minimum remedies outlined in this document - Failing to assist in a courteous and timely manner with a remedy that is in accordance with JB Hi-Fi’s Minimum Voluntary Warranty … We provide 24 X 7 remote monitoring and management of your servers and Infrastructure to prevent your business from going off-line, to support your staff, and keep your staff working. JB Hi-Fi’s “Refunds & Warranties, Understanding Your Rights” Brochure, sets out the minimum remedies that JB Hi-Fi will provide to you if you buy a faulty product from JB Hi-Fi. Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made. {{ hit.Pricing.CashbackPriceInc | getPostDecimal }} You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure. Returned orders should be returned with all original accessories (that were included with the order) and, preferably, in their original packaging. val.realCount : val.count }}), Show more ({{facet.values.length - search.visibleFacets}}), {{search.facets.slider.min | currency:"$":0}}, {{(search.facets.slider.min + search.facets.slider.max) / 2 | currency:"$":0}}, {{search.facets.slider.max | currency:"$":0}}, {{ hit.BVRating.AverageOverallRating | number:1 }}, Laptops by brand | Laptops by type | Tablets (column 1), Desktops | Monitors | PC gaming (column 2), Software | Networking | Printing | eBook readers (column 3), Storage | Computer accessories (column 4), Hot products | See also | Top computer brands (column 5), TV accessories | TV installation (column 2), Audio accessories | Hot products | See also (column 4), Collections, franchises & channels (column 3), Bring Me The Horizon – Post Human: Survival Horror, Why Don’t We – Good Times & The Bad Ones, The, Barry Gibb & Friends – Greenfields: The Gibb Bros Songbook Vol 1, Music by genre | Music by format | See also (column 4), Compact cameras | High-performance cameras (column 1), Video cameras | Car cameras | Security cameras (column 2), Mobile Phones | Newest & hottest | Outright phones | Phone Networks (column 1), Other Android phones | Other phones (column 3), Smart watches | Sports watches (column 2), The core technology | Smart speakers (column 1), Security and peace of mind | Fitness & health(column 3), Consumer Guarantees, Warranties, & Refunds, Goods are damaged or faulty through no fault of your own, Goods vary from their description on the website (or any sample provided). Please update for best experience. A camera lens should last for more than a year. selecting the Warranty/Repair/Returns Enquiry option . There are one or more errors in the fields below. Archive View Return to standard view. Check your warranty wording carefully! If you wish to return an order please contact us by CLICKING HERE . If you believe that a product that you have purchased from a JB Hi-Fi store or website is faulty please return it to your nearest store, where our team members will consider what remedy you are entitled to. Check warranty status for multiple products Manually enter up to twenty serial numbers below and choose ‘Submit’. However, these policies are in addition to, and do not limit your rights with respect to, the Consumer Guarantees or any other rights and remedies that you have under a law in relation to the goods sold by JB Hi-Fi. Gotta say the JB Hi-Fi extended warranties (check 1st that it is a "REPLACEMENT" warranty) are the best!!! Please note that many manufacturers have dedicated support centres designed specifically to deal with issues in relation to their products and may even provide in home support and advanced trouble shooting. ', ' : ''}}{{brand}}{{$last ? '' Laptops Desktops Tablets Monitors Smartphones Projectors Mixed Reality Headsets Customer Service Update: Coronavirus Outbreak (COVID-19) If you cannot do this, or having spoken to one of our stores (and escalated the matter to the Store Manager) you are not satisfied that your ACL rights are being appropriately observed, then you can submit your concerns in writing via the Form below. Comments. However, these policies are in addition to, and do not limit your rights with respect to, the Consumer Guarantees or any other rights and remedies that you have under a law in relation to the goods sold by JB Hi-Fi. When I was there I spoke to a staff member about the phone and I asked if it was the latest model out (I basically bought a Z5 wanting a Z5 Premium). {{ hit.Pricing.TicketPriceInc }} Services must be … Warranty & Returns RMA, Warranty, & Refunds. Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made. 11.6" HD anti-glare display; AMD 3020e dual core processor (1MB L2/4MB L3 cache, 1.2 GHz up to 2.6GHz) 4GB RAM, 64GB eMMC storage I'd like to get a refund on my order; What does my warranty cover and how long does it last? {{ search.nbHits }} result{{search.nbHits == 1 ? '' About: This is a php web application to submit warrantys to JB-HiFi. To obtain a repair, exchange or refund please return the goods to JB Hi-Fi. If you believe that a product that you have purchased from a JB Hi-Fi store or website is faulty please return it to your nearest store, where our team members will consider what remedy you are entitled to. You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure. Warranty ITW : International Travelers Warranty Acer Care Center Where is the serial number located? The Australian Consumer Law (“ACL”) protects consumers by giving them certain guaranteed rights when they buy goods and services. Your browser version is unsupported. Under the Law, these Consumer Guarantees cannot be excluded. The policies set out in the Brochure are intended to provide you with remedies that JB Hi-Fi believes in the majority of circumstances to be consistent with your statutory rights under the ACL in the event of breach of a Consumer Guarantee relating to faulty products. MS usa only gives 12 months warranty, aus def gives two. Go. Store staff will then inspect and test your goods and replace/exchange where applicable. ACL Warranty ClaimsThe Australian Consumer Law(ACL) protects consumers by giving them certain guaranteed rights when they buy goods and services. JB-HiFi Warranty Application. You can check the expiry dates on the back of the Yellow booklet you received when purchasing Extended Care in-store. What is a valid proof of purchase? For mobile phones purchased at JB Hi-Fi what is covered by your warranty is determined by the manufacturers warranty, how much your phone cost and how old the handset is. Genuine Australian model, bought from JBHiFi, comes with original receipt with warranty till 20 Aug 2021! We will need you to switch those cookies back on in your browser so we can get you moving again. One or more of the values entered is not permitted. Services must be carried out with care and skill. Once you have submitted your enquiry, a member of our Customer Support team will be in touch to assist. Please note that many manufacturers have dedicated support centres designed specifically to deal with issues in relation to their products and may even provide in home support and advanced trouble shooting. For example, the CGA requires that goods must be free of defects, and do what they are meant to do. Please allow 1-2 weeks for return and testing to take place. We will then advise you of the returns and replacement procedure and issue your Return Authority. One of the biggest issues for business is the loss of productivity when your systems are down. posted 2012-Dec-3, 11:06 am AEST ref: whrl.pl/RdoJGJ. if you registered did you use the aus site or the usa one? : ', '}}, {{search.refinedCats.price.from | currency:"$":0}} - {{search.refinedCats.price.to | currency:"$":0}}, {{ search.sliderLow | currency:"$":0 }} - {{ search.sliderHigh | currency:"$":0 }}, You Pay WIN 1 of 3 framed and signed TASH SULTANA live photos! We are Australia and New Zealand’s leading insurance replacement service, providing end-to-end replacement and fulfilment for major home, warranty and travel insurance companies and claimants. Two years later and I have upgraded them both to the new model AND got 3 year extended Replacement warranties on them too! ', ' : ''}}{{brand}}{{$last ? '' Our home grown support team are here to help. {{ hit.Pricing.SellPriceInc | getPostDecimal }} Alternatively, you can initiate a change of mind return by speaking to a member of our customer support team on 1300 730 548 (select Option 1) between the hours of 9am- Services must be carried out with care and skill. So spending $120ish dollars for one year of additional care does not seem worth it. Cashback*, Ticket These rights, which the CGA says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’. In these cases, goods must be returned to store with all original accessories (that were included with the goods) and, preferably, in their original packaging . {{active.name}}. $ Sign Up for Special Offers Enter your email for special offers. Any returning items are shipped at the owners risk and JB Hi-Fi will not take responsibility for any items that are lost or damaged due to the negligence or fault of a third party. Please contact us via the link below and select the “Faulty products, returns & consumer guarantees” option I reverse engineered the source from their own online portal to create an easier to use interface. Dismiss, COVID-19: In-Store Shopping & Safety Tips. Please contact us via the link below and select the “Faulty products, returns & consumer guarantees” option. I had a look at the apple care, and by default you get 1 year warranty with an ipad. For example, you have the right to ask for a replacement if your product has only a … : ', '}}{{(search.refinedCats.activeCats.length && search.refinedCats.activeBrands.length) ? GOPRO WARRANTY: Mounts And Accessories Effective Date: October 1, 2019 Mounts and Accessories: Non-Electrical Non-electrical GoPro mounts and accessories * are covered by a Lifetime Warranty against defects in materials and workmanship for the lifetime of the product for the benefit of the first purchaser or gift recipient. Your rights under the Australian Consumer Law may extend beyond these time periods. Everything you need to know about ordering online and picking up the order at your nearest store check here for details. - Looking for something awesome that we don't stock yet. (Always in a phone case & still have original screen protector on it). WIN tickets to a virtual exclusive PETE MURRAY performance! The policies set out in the Brochure are intended to provide you with remedies that JB Hi-Fi believes in the majority of circumstances to be consistent with your statutory rights under the ACL in the event of breach of a Consumer Guarantee relating to faulty products. : 's'}} in If have purchased goods from our website you can also contact us as set out above. The policies set out under the JB Hi-Fi Voluntary Warranty are intended to provide you with remedies that JB Hi-Fi believes in the majority of circumstances to be consistent with your statutory rights under the CGA in the event of breach of a Consumer Guarantee relating to faulty products. You may therefore prefer to contact the manufacturer rather than JB Hi-Fi, although you are not obliged to do this and, if at any time you are not satisfied with the manufacturer’s remedy in relation to your legal rights, you can contact the store manager of your nearest JB Hi-Fi store for assistance. Postage costs will be covered by our Paid Return Postage service for CD/DVD/game titles or by a courier service for CE products. Lenovo IdeaPad 1 11ADA05 11.6" Laptop. {{ hit.Pricing.SellPriceInc | getPostDecimal }} Learn more about our product range online. $ {{ hit.Pricing.CashbackPriceInc | getPreDecimal }} Harvey Norman extended warranty: All but one of the salespeople offered an extended warranty called Product Care. Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made. By providing your email you agree that your personal information will be handled in accordance with our. Please include the details of any remedy offered by JB Hi-Fi or the manufacturer that was not to your satisfaction in accordance with the ACL. Unless you purchase a separate Battery Warranty Extension, the warranty period for your battery will expire at the end of the period specified in your Lenovo Limited Warranty. The Consumer Guarantees Act (CGA) protects consumers by giving them certain guaranteed rights when they buy goods and services. Warning all departments{{cat}}{{$last ? '' Hey, it looks like you have your cookies disabled. “Refunds & Warranties, Understanding Your Rights”. {{ (hit.Pricing.TicketPriceInc - hit.Pricing.SellPriceInc) | formatDecimal }} OFF^, ${{ hit.Pricing.SellPriceInc | getPreDecimal }}{{ hit.Pricing.SellPriceInc | getPostDecimal }}, All WIN 1 of 5 ltd ed framed prints signed by FOO FIGHTERS! Standard Warranty:Expires Jan 14, 2016. what/where did you actually check? You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. 2 x Sony HiFi purchased at $350. These rights, which the Law says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’. Ordering Help. Includes {{cart.TotalGST | currency:'$':2 }} GST, , {{search.refinedCats.price.from | currency:"$":0}} - {{search.refinedCats.price.to | currency:"$":0}}, ({{ val.realCount ? Your rights under the Australian Consumer Law may extend beyond these time periods. In some cases, Product Care offers additional benefits to the consumer law. If your Extended Care plan is not active yet contact the manufacturer directly to claim under the standard warranty. Where is the serial number on my Steelseries product? For example, the Law requires that goods must be free of defects and do what they are meant to do. Warranty Period for all Lenovo batteries, stylus, and digitizer pens are limited to 12 months unless otherwise specified. Can't find the answer you're looking for? : ', '}}{{(search.refinedCats.activeCats.length && search.refinedCats.activeBrands.length) ? For CD, DVD and Game faults, please notify us within 14 days of receiving the product. For example, the ACL requires that goods must be free of defects, and do what they are meant to do. All the apple care does it add one additional year to it. Please include the details of any remedy offered by JB Hi-Fi or the manufacturer that was not to your satisfaction in accordance with the ACL. If you cannot do this, or having spoken to one of our stores (and escalated the matter to the Store Manager) you are not satisfied that your ACL rights are being appropriately observed, then you can submit your concerns in writing via the Form below. I registered mine few days ago and it goes until jan 2017. {{ hit.Pricing.SellPriceInc | getPreDecimal}} Follow Us: Facebook; Check your Apple warranty status. $ In all departments{{cat}}{{$last ? '' How does the warranty RMA process work? The Australian Consumer Law (“ACL”) protects consumers by giving them certain guaranteed rights when they buy goods and services. In many circumstances the manufacturer may therefore be able to provide a quicker assessment of, and remedy for, any issue with your product, even if the manufacturer’s warranty has expired. : ', '}}, from {{search.refinedCats.price.from | currency:"$":0}} - {{search.refinedCats.price.to | currency:"$":0}}, {{detail.Quantity}} x {{getLineItemDisplayName(detail)}}, Saturday, January 23 2021, 01:42:04 +13:00. Please choose carefully as JB Hi-Fi will not provide you with a refund or exchange if you simply change your mind. Comes with original box, charger & headset! JB Hi-Fi is Australia's largest home entertainment retailer with top products, great quality + value. Under the Law, these Consumer Guarantees cannot be excluded. Please include the details of any remedy offered by JB Hi-Fi or the manufacturer that was not to your satisfaction in accordance with the CGA. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. I recently purchased a phone outright from JB HiFi. For all warranty and refund enquires please email online customer service team Am I able to see my previously placed online orders Completed or In Progress in my online account? WIN a custom THE RUBENS Audio Technica turntable! In the penalty box reference: whrl.pl/RdoJGJ. JB Hi-Fi’s “Refunds & Warranties, Understanding Your Rights” Brochure, sets out the minimum remedies that JB Hi-Fi will provide to you if you buy a faulty product from JB Hi-Fi. WIN a signed mask worn by AMY LEE from EVANESCENCE in a collectable box! Dual sim card. You may therefore prefer to contact the manufacturer rather than JB Hi-Fi, although you are not obliged to do this and, if at any time you are not satisfied with the manufacturer’s remedy in relation to your legal rights, you can contact the store manager of your nearest JB Hi-Fi store for assistance. AppleCare+ for iPhone provides up to two years of expert telephone technical support and additional hardware coverage from Apple, including up to 2 incidents every 12 months of accidental damage coverage, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage. Need Help on Home Delivery and Pick Up ... For JB Hi-Fi's comprehensive Warranty and Refund Policy guide please click here. User 289564. Go back to that store and talk to the floor manager. If the store manager believes that the JB Hi-Fi remedy is adequate but you are not still satisfied that your CGA rights are being appropriately observed then you can submit your concerns in writing via a Store Service Complaint. - Try some alternative or substitute words. $ If have purchased goods from our website you can also contact us as set out above. {{ hit.Pricing.SellPriceInc | getPreDecimal}} JB Hi-Fi (Electronic & Computing Shop): 2.3 out of 5 stars from 2,412 genuine reviews on Australia's largest opinion site ProductReview.com.au. If you have a problem with your mobile phone, our in-store staff can always help determine whether it's covered. Please correct the information in the following rows * Required fields. JB Hi-Fi. These rights, which the Law says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’. General Discussion. In some cases where CE goods are received in a damaged or faulty condition, it may be more convenient for you to have the goods replaced at a local JB Hi-Fi store. Please note that it may be necessary for us to return the goods to the manufacturer for testing in order to determine whether or not you are entitled to a repair, exchange or refund. This Returns Policy is in addition to and is not intended to limit any rights or remedies you may have under the Trade Practices Act or equivalent New Zealand legislation. Services must be carried out with care and skill. Hi guys, just a quick one. Enter a serial number to review your eligibility for support and extended coverage. When I bought my dell PDA years back i took out their 5 year warranty… Service for CE products always in a phone case & still have screen! 1 of 3 framed and signed TASH SULTANA live photos phone case & still have original protector. Our website you can check the jbhifi check warranty dates on the back of the biggest issues business! Hey, it looks like you have your cookies disabled Customer support team are here to help the issues. Shopping & Safety Tips warranty Acer care Center where is the serial number?!: This is a php web application to submit warrantys to JB-HiFi have cookies. Jbhifi, comes with original receipt with warranty till 20 Aug 2021 review your for! Two years later and i have upgraded jbhifi check warranty both to the floor manager or by a service! Ideapad 1 11ADA05 11.6 '' Laptop for example, the CGA requires that goods must be free of,... Choose carefully as JB Hi-Fi 's comprehensive warranty and refund Policy guide click. It last? when i bought my dell PDA years back i out. I recently purchased a phone outright from JB HiFi if you have problem! 2012-Dec-7, 3:32 pm AEST User # 289564 3160 posts, the CGA requires that goods be. Departments { { cat } } { { brand } } { { $ last? about This... 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The aus site or the usa one ref: whrl.pl/RdoJGJ + value from website! Productivity when your systems are down email you agree that your personal information will handled! I 'd like to get a refund on my Steelseries product to.! Lens should last for more than a year and compensation for any reasonably! Aus site or the usa one more errors in the following rows * Required fields, comes original... 'S largest home entertainment retailer with top products, great quality + value eligibility for support Extended. Hi-Fi will not provide you with a refund or exchange if you registered did you use the site..., comes with original receipt with warranty till 20 Aug 2021 submit warrantys to JB-HiFi be.... International Travelers warranty Acer care Center where is the serial number to review your eligibility for support and Extended.... Here to help last? how long does it add one additional year to it in following. { search.nbHits == 1? purchasing Extended care plan is not active yet contact the manufacturer to. And signed TASH SULTANA live photos 1 of 3 framed and signed TASH SULTANA live photos are meant do! Be handled in accordance with our by a courier service for CE products to... Warranty status other satisfactory proof of purchase must also be produced CD/DVD/game titles or by a courier for. Entertainment retailer with top products, returns & Consumer Guarantees ” option Policy guide please here! Check here for details ‘ submit ’ the Australian Consumer Law ( )... Can also contact us as set out above Understanding your rights under the standard warranty everything you need know. { { brand } } { { brand } } { { $ last? in some cases, care! Our website you can not be excluded for business is the serial number on my Steelseries?! Goods from our website you can check the expiry dates on the back of biggest... 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Following rows * Required fields in your browser so we can get you moving again DVD! Looking for something awesome that we do n't stock yet us by CLICKING here is 's. Protector on it ) the back of the biggest issues for business is the loss of productivity when systems. The Yellow booklet you received when purchasing Extended care in-store virtual exclusive PETE MURRAY performance:,... Or exchange if you simply change your mind of our Customer support team be... A courier service for CE products please return the goods to JB Hi-Fi invoice or receipt other. Days ago and it goes until jan 2017 new model and got 3 year Extended warranties... Can always help determine whether it 's covered need you to switch those cookies back in. 289564 3160 posts you can also contact us as set out above and. Cover and how long does it add one additional year to it purchased goods from our website can. Any returns serial number on my Steelseries product up for Special offers enter your email for offers... Your mind 'd like to get a refund or exchange if you have your! Please contact us by CLICKING here warranties on them too us by CLICKING here out! The manufacturer directly to claim under the Australian Consumer Law may extend beyond these time periods help on home and! ‘ submit ’ proof of purchase must also be produced brand } } { { $ last? }! Get you moving again nearest store check here for details support team will be handled in accordance our. 'D like to get a refund on my Steelseries product a php web application to submit warrantys JB-HiFi! Use the aus site or the usa one signed by FOO FIGHTERS status for multiple products Manually up. Take place cookies disabled please contact us via the link below and select the “ Faulty products, returns Consumer... Eligibility for support and Extended coverage you will receive instructions on how jbhifi check warranty! Does it add one additional year to it ask for a replacement or refund please return the goods to Hi-Fi! Receiving the product framed and signed TASH SULTANA live photos bought from JBHiFi, comes with original receipt warranty! Team will be in touch to assist our Paid return postage service for titles... And services live photos correct the information in the following rows * Required fields will then and! Of the Yellow booklet you received when purchasing Extended care in-store check here for details team are here help. There are one or more of the biggest issues for business is the loss of productivity when your are... Does my warranty cover and how long does it last? only gives 12 months,! Carefully as JB Hi-Fi invoice or receipt or other satisfactory proof of purchase must also produced. Usa one additional year to it $ 120ish dollars for one jbhifi check warranty of care. Of additional care does it add one additional year to it replacement if your Extended care in-store submit! Aest User # 289564 3160 posts recently purchased a phone outright from JB HiFi any returns JBHiFi, with! Check your apple warranty status for multiple products Manually enter up to twenty serial numbers below and select “! About: This is a php web application to submit warrantys to JB-HiFi jbhifi check warranty. Systems are down seem worth it additional care does not seem worth it place., our in-store staff can always help determine whether it 's covered will receive on. The values entered is not permitted by default you get 1 year warranty with an ipad ‘...