When I told the seller this they apologised but didn't want to pay for the return of wrong item or cost of sending out the correct item. And I've attempt to contact Sphock concerning this, but unable to find any phone number relating to Sphock. We are currently checking whether the shpock website is not working from here. Plus postage is already set so what now happens if you want to purchase more then one item from the same seller double postage fees aswell as double payment for buyer protection. NOT user friendly I have been searching all over Shpock’s help pages and if they give information, it’s usually either outdated or not true. Your experience can help others make better choices. This site uses cookies. I contacted Sphock to log a complaint and they sent a message to him to contact me. Hi T O, We are really sorry to hear that. Know your item will arrive as expected, or you'll get your money back! (13 Posts) Add message | Report. What's our best course of action from here? Share your ads on Facebook or Twitter and sell faster. Don't get cold feet - find the best deals in your area. How do I rate a seller? Hi Join over 61,000 people receiving money-saving tips and shocking stories from our experts every week. Sign up to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. If shpock.com is up but it's not working for you, you can try one of the following tips below. Nothing to do and claim your money back - as shpock have already declared they hold … WHEN DID YOU LAST SWITCH YOUR CAR OR HOME INSURANCE PROVIDER? Loyalty doesn’t pay. Great ‘seller not responding’ information, as i’m in the middle of one right now! Seller has now emailed again asking me to reclaim my money. We however will deactivate ANY unjustified review. Ridiculous service. Log in. Click on 'Report partner'. Shpock would improve if it provided an escrow service ie, hold a payment with an offer, requiring the buyer to have ‘skin in the game’. They did supply proof of postage as they used one of Shpock’s recommended delivery partners. Create search alerts and catch the newest offers on your favorite items. I paid twice for the same request. SHPOCK is the car boot sale app that allows users to buy, sell or give away items in your local area. Here’s some of our top tips for staying safe when buying and selling with Shpock: Only talk to other users via Shpock: We can’t help if we can’t see the messages, so make sure you only talk to other users directly through Shpock … Sign up to our newsletter to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. In addition, both sides benefit from PayPal’s Buyer Protection or PayPal’s Seller Protection. E-mail. Comments (5) Shpock Team | 04/07/2017 | VERIFIED. Know your item will arrive as expected, or you'll get your money back! Since that i have sent her 3 messages and no answer yet. This, by all accounts feels let me theft. get in touch phone+44 20 80 17 31 00 email contact@shpock.com. I will be moving house soon and need to get rid off stuff and this waiting situation is not helping at all. Emails requesting information regarding postage tracking number and communication have been sent, many times to seller, without response. MM. Make great bargains, great deals and earn cash. Our customers save an average of £400 by switching gas and electric. The parcel was collected but not delivered. Seller stated he would send copy of postal receipt, but hasn't to date. Sign up to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. Are you sure you want to delete your account? Seller is not willing to negotiate & find a suitable resolution & not responding. Since there’s no way to contact sellers on their phone - no sign of message’s that you are sending are been read by users or not and we Just have to sit back wait and rely on the other side to be honest in the deal. Second hand, used or new does not matter – connect with buyers and sellers locally and nationwide. With Buyer protection we give you peace of mind. I have not received any communication from them or the seller in 3 weeks. WITH SHPOCK YOU CAN: List adverts for sale in seconds: add photo, a few words, price… and that’s it! Given rating: 1. excellent service from lovely lady. He has not contacted me since and every time I try and contact sphock for help they send me a message saying that I have already logged a complaint. As we do not monitor reviews, we can not prevent users from reviewing someone else. Is it something the police or his bank (we have his sort code) would be interested in investigating? “ Not user friendly at all and too many scammers on it. Why sell on Shpock if you won't take a payment through it? Thanks. Show password Forgot password. They have not contacted me … My watch sold on Shpock and now the buyer is not responding to my messages for meeting up and exchanging goods for money. Useful. Don't get cold feet - our customers save an average of £350 by switching gas & electric. I have contacted the seller on numerous occasions and he is not responding. WHEN DID YOU LAST SWITCH YOUR CAR OR HOME INSURANCE PROVIDER? You've already flagged this Reply from Shpock. It is ridiculous! Refresh your browser. Find out more here. I have not posted any material that is in breach of A Spokesman Said’s Terms and conditions, and I confirm that all the information I have provided is entirely accurate. Join the 2,430 people who’ve already reviewed Shpock. I have bought couple of gigs and the sellers are not responding. 21/04/2017. The buyer is not replying to my messages anymore either. Are you sure you want to delete your account? You can contact us via phone at +44 20 80 80 6578. from 8am to 4pm each day. Either buyer wants it or not. I have sent same email to shpock twice. The seller wanted payment by bank transfer so we've got his bank details and his name. Is there a standard procedure in order to follow this up? Shpock boot sale & classified makes buying & selling faster and safer than ever. Anyway, I've never received the cd and the seller sent me an e-cheque with refund and a note attached saying basically if the cd arrives to just refund back to her, unsurprisingly the e-cheque bounced so I requested the money back from her...again she never refunded me. Our customers save an average of £400 by switching gas and electric. Sign up to our newsletter to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. I can't find anything on Shpock about what the next steps are for a buyer not responding. Shpock sent an email to the buyer (most probably for clarification of the issue) and also said they will email me too. I have not posted any material that is in breach of A Spokesman Said’s Terms and conditions, and I confirm that all the information I have provided is entirely accurate. Complaint againstShpock. This would stop any time-wasting. It looks as if seller used his partners banking details for payment. | Read 41-60 Reviews out of 2,430 41 comments. ARE YOU BEING RIPPED OFF BY YOUR ENERGY PROVIDER? Shpock makes buying & selling faster and safer than ever. I said that I’m sorry to hear this, but he saw the item before he bought it, was aware that it is second hand and that I have no reassurance that the damage was not caused during his transport. Password. I can’t contact the seller TERRIBLE experience - VERY frustrating. This should work on Internet Explorer, Firefox and Chrome. Developer Response , Hello. Becoming more popular since its launch in 2014, customers are flocking to the site and app to g… Regards He replied and threatens to take this matter further (whatever that might mean), that I wasted his time and again wants his money back. Abbie T. 21/09/2019. I did not receive my item and the seller has not responded to my request for a refund. NOT WORKING Shpock website down for everyone or is it just me? Had a bad experience - lost money as Seller stopped responding after receiving the money and story finished . That was on sunday 8th. Don't get cold feet - find the best deals in your area. With Buyer protection we give you peace of mind. I bought a cd of a seller on Shpock, she agreed to send it with payment being made via PayPal. So I guess i’ll wait a while and try again later. i have tried to sell cabana 4 seat bar set for 150 pounds but i got an … learn more Terms & Conditions shpock.com. Your respectfully Mr C Taylor. Shpock have basically said it’s nothing to do with them. See more. I just want my money back and the seller to stop messaging me Will NEVER use this site again Useful. Seller has now emailed again asking me to reclaim my money. Item was paid … No listing and transaction fees. Given rating: 5. Support; supporters 0; Shpock has responded. Star1234567890 Sun 17-Jun-18 11:46:53. Hi T O, We are really sorry to hear that. Compare cheap quotes for free now - no hassle, no obligation. I saw one on there that was a combination microwave with grill and oven for £30 advertised in 'great condition'. You've already flagged this Reply from Shpock. We're all pretty sure it was a scam - he's not responding & had double sold some of the figures to myself and another of the buyers. Doesn't let me leave bad feedback for a seller that is messing me about and cancelled the transaction because i refused to pay through a 3rd party. I can’t contact the seller TERRIBLE experience - VERY frustrating. Save hundreds on your car and home insurance. Don't get cold feet - our customers save an average of £350 by switching gas & electric. Shpock boot sale & classified makes buying & selling faster and safer than ever. If you click 'Yes', your account will be permanently deleted. Any suggestions? Log in. I just want my money back and the seller to stop messaging me Will NEVER use this site again Useful. I have been waiting for over two hours for the pictures to upload. I have sellers Sphock account address, there Paypal address and also there banking details. I googled it's model number and saw it was £100 new. patient, generous a pleasure to meet. With Buyer protection we give you peace of mind. language. Read Anisa's experience of Shpock, and other reviews on A Spokesman Said. Share. He did and said he was away and needed to find the delivery details. See all reviews. Join over 61,000 people receiving money-saving tips and shocking stories from our experts every week. We are very sorry to hear about this. I brought an item from seller Charles Alves on Friday evening from Shpock I paid by using Paypal (friends & family) I've messaged him yesterday and today about when he will be posting the item but he isn't responding and now shut the chat on Shpock. Troubleshooting. Save hundreds on your car and home insurance. I'm worried sick! EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers, Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance, 13 must-have Christmas gifts - and how to afford them. Back to shpock.com. Seller not responding to full price offer I've just offered the full asking price for a piece that is for sale on Shpock. Make great bargains, great deals and earn cash. Click on the dots in the upper right corner of the chat. Shpock website for business customers. Find out more here. Hi Craig, Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. If you click 'Yes', your account will be permanently deleted. Buyer not responding Complaint against Shpock Hi I have sent same email to shpock twice. But seller has a history of selling items on Sphock, also. Unfortunately, the seller is not responding despite myself and Shpock leaving messages for him. Craig's complaint against Shpock. Reply. I want a mirrored front microwave and so looked on Shpock before buying new. If this is a time waster i would like to cancel the deal which is legally binding according to shpock. Share. Loyalty doesn’t pay. A gaming laptop was purchased on Sphock. The few pictures that have uploaded, they're not even the right way up! Many thanks for any assistance you can offer regarding this matter. Now forcing buyers to pay via shpock wallet which has not even been set up right fees are more expensive then paying via PayPal. I'm done with it! ARE YOU BEING RIPPED OFF BY YOUR ENERGY PROVIDER? Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, Birmingham, Bristol, Manchester, Leicester and Liverpool are amongst the most active areas for second hand shopping. Surely a scam. The Shpock app been giving us issues for days now, we can ask about things, make offers & buy items with hardly any issues other then notifications not always coming through, been lucky not lost buying anything yet but can see it happening. I hope these fiverr sellers are not scammers to take away the money. Now forcing buyers to pay via shpock wallet which is not on. I have kept an eye on my emails, including junk and spam folder. 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