Etsy has negotiated rates with the post office that are lower than regular rates so shipping on Etsy can save you money! Sellers in the US, UK, Canada, and Australia can … A big part of the time is the parcel sitting in a "dead zone" between Canada Customs and Canada Post, waiting for Canada Post to first clear it, and then enter the mail system. Thanks in advance for any replies. That doesn't make sense, because DHL is the company that carries, clears, and delivers their own parcels to my knowledge. Once UBI parcels arrive in Vancouver, they become Expedited parcel. Actually if you read my post below, Canada Post does not treat all international mail the same. Sellers in the US can also use Calculated Shipping. Tracking isn't cheap here, CP makes us pay for it, for the work involved, for maintaining the tracking info...therefore they won't scan and track some parcels coming from other countries, unless these are sent by more expensive services, and therefore CP is properly paid. Both Thailandpost and DHL global mail said that Canada Post ignore to scan the packages that arrive to Canada. Our Etsy Shipping Tool makes it quick and convenient for you to book the delivery service you need, ensuring you can keep all your customers happy. Although you can certainly limit your Etsy business to domestic buyers, part of the fun of selling on Etsy is connecting with international customers. I guess I'll just have to start and go from there. When purchasing an international label, you must enter the total package weight and a customs description that accurately represents all the items in your order. Even though this purchase was last year, the tracking number still works at Royal Mail, this is what it states: 1:05pm Monday 06 August - Accepted at Post Office, Turin Moor Post office, 3:42am Tuesday 07 August - Item Leaving UK, 04:41am Thursday 09 August - Item ReceivedTORONTO-A, Canada, 07:54pm Tuesday 28 August - Delivery Attempted - No Answer WINNIPEG, Canada **, 11:04am Thursday 06 September - DeliveredWINNIPEG, Canada. The trick to get around this is to use epacket. 2. Because if it is signiture required the postman must get the signature and have to scan the package. If you happen to be a seller in the US shipping internationally on Etsy, you might be lucky enough to have this option. Don't EVER put gift! Never chose registered mail, SunYou, Yanwen etc unless you want to wait months and have no tracking. There was a problem fetching the translation. Your post of the Different timeframes for parcels was .Explained extremelywell. @ TigersandDragons. This conversation started at the perfect time! included: **"Our delivery partner tried to deliver your parcel on 28-08-2018 but there didn't seem to be anyone in. Enroll with a Shipping Forwarder. Thank you, thank you !!! canada post can be very frustrating to deal with on a good day but eventually the items do show up. Item will be sent by Canada Post when it arrive to Canada. You can use FedEx, UPS, and Canada Post to get discounted rates, along with USPS. Also, if any Sellers out there that ship to Canada from the US would like to give me any suggestions or ideas especially what I should be adding to my Shipping policies...I would really appreciate it. FREE Etsy Ads Cheat Sheet: https://bit.ly/33etsyads Etsy Shipping Tips and Tricks! This isn't unusual, USPS runs into the same issue with their tracked parcels that ship internationally, many countries will not continue the tracking, once they take possession. First, however, you need to get a feel for the ins and outs of shipping internationally. So, I cannot track that package is arrive to Canada or not. Leave that setting as is to use Etsy’s Calculated Shipping feature. Yes they are definitely using a more reliable service than others. 4. As for couriers like DHL, you'd have to contact them to find out if there have been changes to their services. If the seller uses Priority it is much higher. The seller was very nice and had refunded at 40 days, and so my mother repaid when it finally showed up. It require signature for receiving but still not scan. Hopefully I won't mess up anything...LOL. I ordered another package on Ali 2 1/2 weeks ago, and tracking shows that it got to Ottawa (where I live) last night, and will be delivered on Monday. in Canada, even though the Canada Post website did not. Tweet; Pin It; Photo by flattirevintage. Changing Shipping Profiles In Etsy. You should put this on all your listings, your shop message, etc. I have many Canadian customers who pay the shipping in order to order my products. The US and Canada have a trade agreement, my buyers never get charged duty. Another option is to buy third party insurance on the package if you want to continue to use Airmail but want to ensure you are covered in case the package is lost. I sent via DHL global mail (not express) and Thailand post that package will be sent by Canada post when it arrive to Canada. :), Great, thanks from us too! Signature usually means extra work for the buyer, since they're rarely home when the postal person comes by to deliver. There are simply too many small "parcels", usually little bubble envelopes coming from Asia, than Canada Post staff can handle. There are only 3 couriers available on Etsy Shipping - UPS, FedEx, and Canada Post. How you set prices for your shop is up to you. Now we can work on shipping to Canada. Canada Post gets overloaded with low priority mail incoming from Asia, and it ends up sitting in Vancouver for a very long time before it gets delivered. If you're not aware, there are reciprical agreements between each country's postal services, the sending country gives some money to the receiving country for the job they do of delivering the parcel. Etsy Shipping Costs Are Cheaper Than The Post Office. I haven't ordered from Thailand, but I do order chains from China, sometimes several small samples, and we noticed when packages started taking longer and longer a few years ago. In 2016 my mother ordered a scarf from Thailand, it took 4 months to arrive, though I believe part of the delay was the high parcel volumes from Christmas. Perhaps the sellers you buy from who are getting good results are paying for more express/priority services, so Canada Post moves these through the system, instead of sitting and waiting with the rest of the backlogged mail. In order to ship any item internationally from the Etsy United States, you’re going to need a United States physical address. Etsy offers calculated rates for certain areas. The seller did not tell me that there was a tracking number, until I asked where my parcel was. on to Royal Mail. Sellers in the U.S. or Canada who use Etsy Payments or PayPal can go to: 1. thailand to canada can take up to 60 days though. Love your idea of offering DHL it is good for people like me in ordering 3 items. It doesn't help. Etsy alerted sellers to a change it made to help sellers who ship internationally. Packing and posting multiple orders can be time-consuming, and tracking those orders is a tall order for any seller. It's serious problem for me and I'm thinking about not ship to Canada anymore. Then I look at shipping to the USA and it's only $6.84, and then around $10.27 for anywhere else in the world. Check out our shipping to canada selection for the very best in unique or custom, handmade pieces from our shops. By Nada Alic 19 Oct, 2012. There are options available that will allow you to ship items ordered from e-commerce stores like Etsy to your house or office address in Canada. While these parcels sit, they are in a dead zone, no scanning. I'm starting out with Canada. My name is Nada and I'm Etsy's Canadian Community Manager. With Canada Post - Priority is the fastest and most expensive postal service offered, for both Domestic and International mail, they actually have an agreement with Fedex, who ends up being the carrier. Etsy shipping can be tough or annoying sometimes. Download the Canada Post mobile app to track your parcel, find postal information and complete other shipping tasks. In the Origin Zip Code field, type your zip code (or, more specifically, the zip code from which packages from your shop will ship). timeframe. Remember to sign that label/custom form you print. Don't let the slot of doom thwart your sales. Thank you for letting me know that you ship by Priority with a Signature. - only ship to Canada with DHL or EMS, set as your shipping price. It wasn't actually "delivered", I picked it up at the post office, but I guess it's all the same to them. The NAFTA agreement, I'm told, keeps them from paying duty from the US. At this time, these shipping cost tools are limited to US and Canada-based sellers, as well as USPS and Canada Post shipping rates. It becomes xpresspost once it reaches Vancouver, so it is high priority. They are great if you sell something that is always the same size like small jewelry pieces or even big heavy signs. EMS postal service is new to me another option. We used to have to sign for all these little parcels, which was frustrating, because we would often have to travel to the post office to sign for a parcel worth under $5, that shipped for "free". 11-01-2019 09:12 PM. this is very helpful. How You Can Ship Items from Etsy USA to Canada. I think I will have to inform my Canadian customers about these issues before I ship and ask them to convo me when their item has arrived. If a buyer knows this, they may decide to have their parcel shipped to a different address where someone will actually be present and able to sign for the parcel when a delivery attempt is made. I'm from Canada and usually Canada Post has been good with scanning incoming parcels from outside of Canada. It arrived yesterday, exactly 2 weeks after it was shipped from China, and I had full tracking right to my door. Thank you for sharing with us your post about ordering items from Thailand Using ”epacket” gives you faster service to Receive your packages. Etsy labels print out one copy for First Class packages; 4 for Priority (3 go in the clear envelope from the P.O. Before I picked it up, this is what the tracking info. The seller can incur crazy high fines and/or imprisonment for lying on a customs form. Thanks for all your input. However, you can avoid this fee by pricing your items to include the cost of shipping and then selling them with no added shipping in your store (advertised as “free shipping”). As a Canadian that regularly shops on Etsy and online I can assure you that we often get charged duty. Therefore these little packages are low priority for them, boxes of parcels can sit for months waiting for Canada Post to "officially" take possession from Canada Customs and do customs clearance, then do the job of delivering. I'll find more information about third party insurance. Re: International Shipping from US to Canada. The postal person usually leaves a card (didn't in my case, which is unusual), when they attempt delivery, letting you know that there's a parcel waiting, and also if there's any sales tax, customs and brokerage/paperwork fees owed (there wasn't anything charged on my shipment). The company said it expanded its current Global Postal Shipping program in response to USPS changes that will reduce tracking on international shipments. Using Etsy shipping labels. In my experience, anything over $50 in value gets tagged with duty but if you go to Canadian customs website they incur the right to add duty to anything above the value of $17. If we want it faster, then we pay for DHL, and the tracking works, and the time was pretty good usually 1-1 1/2 weeks. - That's no longer on the tracking record. 3. Why would a seller NOT offer shipping to Canada? I also chose epacket on Ali often, and have never had anything take longer than 3 weeks, has full tracking as well. 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